Friday, November 11, 2011

POLICY

Posts that do not follow these policies will be deleted from the group without notice.  If a member continues to not follow policy, their membership to the group will be removed without notice.  

PRIVACY SETTINGS
Your privacy settings for private messaging must be set to "everyone" so that you can communicate with buyers and sellers within the group.  See the "How To" section below for instructions if needed.

SAFETY OF POSTING PERSONAL INFORMATION
I would highly recommend when exchanging your personal information like your phone number and time and place of meeting that you private message that person. We have close to 1,000 people on this group and for your safety, I would private message people your personal details. You never know who see's your posts and you don't want them having your personal information and knowing what kind of vehicle your going to be in and when and where.


BUMP POLICY
If your item has been listed for more than 4 days without comments or interaction on the listing, you can write BUMP in the comment and it will be posted again at the top of the group. (If your item is receiving inquiries and comments, it is automatically bumped to the top and the BUMP allowance can not be used until the 4 days has passed since the last comment was made on the post.) An item can be bumped a total of 3 times.  Thank you for being courteous with the 4 day wait period and 3 time maximum as it is frustrating to shoppers and unfair to sellers when your items are bumped too often.

DELETE WHEN SOLD POLICY
When your listed item sells and is picked up by a buyer, please be courteous to the members of this group and delete your sale post from the page. Thank you!

NO SHOWS POLICY
When someone schedules a time to meet (seller or buyer) and then doesn't show without prior contact to cancel or delay their meeting, please report it to the administrators of this group. If a person's name is reported twice (by two different individuals) they will be deleted from the group immediately. (Please use good judgement and be sensitive to unpreventable circumstances that may delay or prevent someone from attending a planned meeting.  There are some circumstances that are truly unavoidable and grace needs to be applied in these events.  Ex. A child got sick and they couldn't get in touch with you in time to cancel.) No shows or excessively late individuals who do not follow up with a phone call or respond to your contacts should be reported immediately.  

BUSINESS ADVERTISING POLICY
Business advertisements (one picture/post) that are related to the description of the group can be posted once a week. Advertisers can not bump their ad . To minimize bumping above other member’s sale items due to comments, the following must be included in your actual post (not the comment box). “Please pm for additional information.”  Please do not post more than one picture.

DONATIONS REQUEST POLICY
Scammers have limited how we can safely request donations in this group. (People are requesting donations then reselling it for their own profit.) For the safety of the group, if you list a donation request, please include a non-profit organization that the items for the individuals can be dropped off to. All posts without this information will have to be deleted. I'm sorry about the inconvenience.


POSTING POLICY
Only items that pertain to the description of the group are allowed. 

INDIVIDUAL ITEM POST POLICY
There is a limit of 4 individual posts per member.  Once once one posts sells, it can be deleted and replace with a new post. See additional instructions in the 'How To' section below.  Posts exceeding the limit will be deleted without notification.  

MULTIPLE ITEM POST POLICY
We ask that albums be posted on your personal profile or personal facebook page.  These can then be advertised to buyers within the group by adding a direct link to your items.  If you are unsure how to do this, we have included detailed instructions with step by step pictures below in our "How To" section. Albums posted directly within the group are a problem because facebook reposts the items a second time on the group wall when potential buyers comment on items.  This has created concerns for other sellers within the group.  For this reason, albums posted directly on the group page are NOT allowed and will be immediately deleted.  To prevent loosing connections with buys who have already commented on your items, please follow the policy so that a deletion of your posts will not be necessary.  See additional information in our 'How To' section below.


COMPLAINT POLICY
  • Policies are set in place based on complaints we have received. In turn, we take all complaints into consideration and make policy based on this for the betterment of the group as a whole. With a group this large, it is impossible to please everyone-some will want things one way and the same amount of people will want it another. In the process of trying to help, admins are receiving abrasive emails and posts. We are NOT getting paid for this and we invest a considerable amount of time away from our families to help other moms by keeping this group running.  Any complains about admins or policies posted in the group will receive immediate membership removal. Those of you who have concerns, we do appreciate your input. Please private message an admin with polite requests.
  • To foster a positive group atmosphere, no complaints about other buyers, sellers or their posts can be made publicly, in the group. All complaints about a buyer, seller or a post in the group must be private messaged to administrators.  We will personally handle complaints on an individual private basis only.

BABY FORMULA POLICY
The sale of baby formula or cereal/food is prohibited in our group. We have had some issues in the past where people have tried to sell formula that they received through the WIC program which is illegal. To avoid any problems in the future the sale of formula and baby food/formula of any kind is prohibited in our group. Feel free to offer it for free.

DROP SIDE CRIBS
The sale of drop side cribs are prohibited in our group.  Due to all the recent recalls and Consumer Product Safety Commission, we feel it is best that you not list them (even if FREE) in this group.